Legal notice
This Legal Notice provides information regarding the operation and use of shohrad.shop.
1. Website Identification
Website: shohrad.shop
Website operator: shohrad.shop
Customer and legal contact email: info@shohrad.shop
shohrad.shop operates as an online retail website through which customers may browse products and place orders.
2. Important Business-Information Disclosure
shohrad.shop is committed to providing consumers with appropriate information concerning the trader with whom they are contracting.
UK distance-selling requirements generally require an online seller to provide customers with its business name, contact details, and business address, together with other relevant pre-contract information.
Accordingly, where additional statutory business particulars are legally required for the entity operating shohrad.shop—including a geographic business address, company registration information, VAT information, or other regulatory details—the operator is responsible for displaying those genuine particulars on the website.
No fictitious company number, VAT number, or geographic address is stated in this Legal Notice.
3. Website Platform
shohrad.shop uses Shopify technology to provide ecommerce functionality.
Shopify is a separate service provider and maintains its own contractual and privacy documentation concerning the Shopify platform.
The fact that the website uses Shopify does not mean that Shopify is the seller of products purchased from shohrad.shop unless expressly stated otherwise.
4. Purpose of the Website
shohrad.shop is intended to provide customers with information about products offered for sale and to facilitate online purchases.
The website may contain:
- Product descriptions;
- Product images;
- Prices;
- Availability information;
- Customer service information;
- Shipping information;
- Return and refund information;
- Terms and conditions; and
- Privacy information.
5. Contracting Party
Unless expressly stated otherwise during checkout, purchases made directly through shohrad.shop are transactions with the operator of shohrad.shop.
Third-party payment processors, logistics providers, hosting providers, and technology suppliers may assist with transactions but do not automatically become the seller of the goods.
6. Contact
For general questions, legal notices, customer service enquiries, privacy requests, order assistance, returns, or complaints, contact:
Email: info@shohrad.shop
When contacting us concerning an order, please provide the relevant order number.
7. Consumer Rights
Nothing on shohrad.shop is intended to exclude or restrict rights available to consumers under mandatory applicable law.
UK consumers buying qualifying goods online may benefit from statutory cancellation rights and additional remedies where products are faulty, damaged, misdescribed, or otherwise fail to comply with applicable consumer requirements.
Our Return and Refund Policy provides further information.
8. Product Information
shohrad.shop takes reasonable steps to present accurate product information.
However, product photographs and colours may appear differently depending on:
- Screen settings;
- Lighting;
- Photography;
- Device characteristics;
- Manufacturing variations; or
- Other technical factors.
Any such minor visual variation does not affect consumer rights where goods materially fail to correspond with their description.
9. Pricing Information
Prices displayed on shohrad.shop are intended to provide customers with clear information regarding the amount payable.
Applicable taxes and mandatory charges will be displayed or handled in accordance with applicable requirements.
Eligible standard orders qualify for free standard shipping.
10. Delivery Information
Our standard estimated delivery timeframe is:
15–20 days
Additional information is provided in our Shipping Policy.
Delivery estimates may occasionally be affected by circumstances outside our reasonable control, but nothing in our policy removes statutory rights relating to delivery.
11. Returns and Refunds
Returns, cancellations, and refunds are governed by our Return and Refund Policy.
UK government guidance states that qualifying online customers generally have a limited statutory right to cancel even where goods are not faulty, while faulty or misdescribed goods are subject to additional protections.
12. Intellectual Property
Unless otherwise indicated, original materials displayed on shohrad.shop—including website text, layout, branding, graphics, photographs owned by us, and other original content—may be protected by copyright, trademark, database, or other intellectual property laws.
Unauthorised commercial reproduction, distribution, modification, or exploitation may be prohibited.
Nothing in this Legal Notice grants a licence to use intellectual property except to the extent necessary for ordinary lawful use of the website.
13. Third-Party Intellectual Property
Product names, logos, trademarks, photographs, applications, or other materials belonging to third parties remain the property of their respective owners.
Reference to a third-party name or trademark does not automatically imply sponsorship, affiliation, or endorsement unless expressly stated.
14. Accuracy and Availability
We make reasonable efforts to keep shohrad.shop available and accurate.
However, the website may occasionally be unavailable because of:
- Technical maintenance;
- Security updates;
- Hosting problems;
- Network disruption;
- Third-party service failures; or
- Other technical circumstances.
We may modify or update website information when necessary.
15. External Links
shohrad.shop may include links to independently operated websites or services.
External websites are controlled by their respective operators.
shohrad.shop is not responsible for third-party content merely because a link is provided.
Customers should review the terms and privacy notices of external websites separately.
16. Liability
Nothing in this Legal Notice excludes or limits liability where exclusion would be prohibited by applicable law.
In particular, nothing on the website is intended to eliminate statutory consumer protections.
To the maximum extent permitted by law, shohrad.shop is not responsible for losses arising solely from unauthorised misuse of the website or from independent third-party websites outside our reasonable control.
17. Website Security
Users must not attempt to:
- Gain unauthorised access to shohrad.shop;
- Circumvent security controls;
- Upload malicious code;
- Disrupt website functionality;
- Scrape personal data unlawfully;
- Commit fraud; or
- Use the website for unlawful purposes.
We may restrict access where reasonably necessary to protect the website, our customers, or our legal rights.
18. Privacy and Personal Data
Personal information is handled in accordance with our Privacy Policy and applicable privacy requirements.
Our Privacy Policy explains:
- Categories of information collected;
- Processing purposes;
- Legal bases;
- Service providers;
- International transfers;
- Retention;
- Security;
- Cookies; and
- Privacy rights.
ICO guidance states that organisations should provide clear information concerning collection and use of personal data, retention, sharing, rights, and relevant complaint mechanisms.
19. Complaints
We encourage customers to contact us directly if they experience a problem.
Complaints may be submitted to:
Please provide sufficient details to allow us to investigate the matter.
Where customers have statutory rights to contact a regulator, supervisory authority, court, or alternative dispute-resolution body, nothing in this notice prevents them from doing so.
20. Governing Law
Use of shohrad.shop and contracts formed through the website are governed by applicable UK law, subject to mandatory consumer protections and jurisdictional rules.
Any governing-law provision must not deprive a consumer of mandatory protections that apply to them.
21. Severability
If any provision of this Legal Notice is held to be unlawful, invalid, or unenforceable, that provision will be restricted or removed only to the extent necessary.
The remaining provisions will continue to apply where legally permissible.
22. Changes to This Legal Notice
shohrad.shop may update this Legal Notice to reflect changes to:
- Business operations;
- Website functionality;
- Legal obligations;
- Ecommerce practices; or
- Applicable regulations.
The current version will be published on shohrad.shop.
23. Related Policies
Customers should also review:
- Return and Refund Policy;
- Privacy Policy;
- Terms of Service; and
- Shipping Policy.
These documents collectively explain important terms relating to use of shohrad.shop and purchases made through the website.
24. Legal and Customer Service Contact
For legal notices, customer service, privacy questions, order enquiries, returns, refunds, or other matters concerning shohrad.shop:
shohrad.shop
Email: info@shohrad.shop
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